Frequently Asked Questions

GENERAL

  • Forum Digbeth is located at:

    68 Glover Street, Digbeth, Birmingham, B9 4EL

  • Forum Digbeth is easily accessible via public transport:

    • Birmingham New Street – approx. 9 minutes by taxi or 23-minute walk

    • Birmingham Moor Street – approx. 7 minutes by taxi or 20-minute walk

    Birmingham Coach Station – approx. 13-minute walk

  • There are several public car parks close to the venue, including:

    • Euro Car Parks – St Andrew’s Shopping Park

    • Green Parking – Digbeth High Street

    • Heath Mill Lane, Trinity Street & North Yard car parks (Custard Factory area)

    Please note: Forum Digbeth does not operate its own car park.

ENTRY & ID

  • Most events at Forum Digbeth are 18+ and require valid photo ID.

    Some events may be 14+; for these shows, under-18s must be accompanied by an adult. Please always check individual event listings.

  • We accept:

    • Valid passport

    • Valid UK driving licence

    No other forms of ID will be accepted.

  • Yes. Forum Digbeth operates a Challenge 25 policy. If you look under 25, you may be asked for ID. Random ID checks may also take place.

  • Last entry times vary per event. Please check the individual event page for full details.

Security & Search Policy

  • Yes. A full search policy is in operation, and all customers are searched upon entry.

  • The following items are strictly prohibited:

    • Food or drink of any kind

    • Large bags or rucksacks

    • Football shirts or football-related clothing

    • Face coverings, masks or balaclavas

    • Weapons, flares or pyrotechnics

    • Umbrellas

    • Hi-vis or visibility vests

    • Liquids, aerosols, perfumes, makeup sprays

    • Professional camera equipment

    • Flags, banners or poles

    Forum Digbeth operates a zero-tolerance policy on drugs. Anyone found in possession of or using drugs will be removed from the venue.

  • You may be asked to dispose of prohibited items at the entrance. Items surrendered will not be recoverable.

TICKETS & ENTRY

  • Re-entry is not guaranteed and is subject to event policy. Please check the specific event listing or ask staff on the night.

  • Please contact your ticket provider directly (e.g. Skiddle or Universe), as Forum Digbeth cannot amend or refund tickets sold via third-party platforms.

WELFARE, SAFETY & FACILITIES

  • Your safety is our priority. We have:

    • An on-site treatment room

    • Professional medics

    • A dedicated welfare team

    Please speak to a member of staff immediately if you or a friend feel unwell.

  • Yes. Free drinking water stations are located at the end of every bar throughout the venue. Free cups are available from bar staff upon request.

  • Yes. Forum Digbeth has a designated smoking area located near the entrance.

    For larger events, a second smoking area may also be in operation.

    Please note: drinks are not permitted in smoking areas due to public space regulations.

ACCESSIBILITY

  • Yes. Forum Digbeth is committed to providing an inclusive experience.

    If you have access requirements, please complete the access enquiry form on our website or email info@forumbirmingham.uk. Our team will contact you to discuss your needs ahead of the event.

  • Facilities include:

    • Accessible toilets

    • Viewing platforms

    • An on-site access officer

    • A seated balcony area with excellent views, bar access and nearby toilets

  • Please submit access requests at least one week before the event so we can ensure appropriate arrangements are in place.

LOST PROPERTY

  • For lost property enquiries, please email:

    lostproperty@forumbirmingham.uk

    Include:

    • A description of the item

    • The date and event you attended

    You can also message @forumdigbeth on Instagram to enquire.

CONTACT